Thursday, October 1, 2009

Conversation on 30 Sep 2009

Conversation


Posted On: 29 Sep 2009 10:54 PM
Hello support,

Would you please check this account for my customer.
It was suspended.

Thank you,
Alex S.

Alex J.

Posted On: 30 Sep 2009 09:22 AM
Ok this is the last account. You need to move your reseller account ASAP we no longer wish to host you. Your accounts are nothing but trouble here.






Regards,
Alex Jankuv
Hostnine Support

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Alex S.

Posted On: 30 Sep 2009 10:32 AM
Hi,
What is you mean "You need to move your reseller account ASAP we no longer
wish to host you. Your accounts are nothing but trouble here."

account ip628 is my customer and I 'm not affiliate or any thing with him.

I have 100+ customer under my reseller, I should upgrade to top level?
or stop create new cPanel account?
what is the solution for this trouble?

Please explain to me.

Thanks,
Alex

2009/9/30 HostNine Abuse & Policy Enforcement Department

> Ok this is the last account. You need to move your reseller account ASAP we
> no longer wish to host you. Your accounts are nothing but trouble here.
>
>
>
>
>
>
> Regards,
> Alex Jankuv
> Hostnine Support
>
> *********Important Links************
> Helpdesk: http://support.hostnine.com/
> Blog: http://www.hostnine.com/blog/
> Forums: http://forums.hostnine.com/
> **********************************
>
> ** Follow HostNine on Twitter at http://www.twitter.com/hostnine **
>
> Please look at the forums before submitting a ticket for your site being
> down. http://forums.hostnine.com/forumdisplay.php?f=11
> --------------------------------------------------------------------------
>
> To help improve our customer service, please take a short survey regarding
> this ticket by visiting this link: http://www.hostnine.com/survey/
>
>
> Ticket Details
> Ticket ID: EMY-764951
> Department: Abuse
> Priority: Normal
> Status: On Hold
>

Alex J.

Posted On: 30 Sep 2009 10:42 AM
http://node49.myserverhosts.com/cpmove-ip628.tar.gz


You have until monday to move all your accounts. These have been nothing but issues for us.





Regards,
Alex Jankuv
Hostnine Support

*********Important Links************
Helpdesk: http://support.hostnine.com/
Blog: http://www.hostnine.com/blog/
Forums: http://forums.hostnine.com/
**********************************

** Follow HostNine on Twitter at http://www.twitter.com/hostnine **

Please look at the forums before submitting a ticket for your site being down. http://forums.hostnine.com/forumdisplay.php?f=11
--------------------------------------------------------------------------

To help improve our customer service, please take a short survey regarding this ticket by visiting this link: http://www.hostnine.com/survey/
Alex S.

Posted On: 30 Sep 2009 10:46 AM
Could you please chat with me here: http://seohost10.com/ click livechat

I 'll waiting.

Regards,
Alex

2009/9/30 HostNine Abuse & Policy Enforcement Department

> http://node49.myserverhosts.com/cpmove-ip628.tar.gz
>
>
> You have until monday to move all your accounts. These have been nothing
> but issues for us.
>
>
>
>
>
> Regards,
> Alex Jankuv
> Hostnine Support
>
> *********Important Links************
> Helpdesk: http://support.hostnine.com/
> Blog: http://www.hostnine.com/blog/
> Forums: http://forums.hostnine.com/
> **********************************
>
> ** Follow HostNine on Twitter at http://www.twitter.com/hostnine **
>
> Please look at the forums before submitting a ticket for your site being
> down. http://forums.hostnine.com/forumdisplay.php?f=11
> --------------------------------------------------------------------------
>
> To help improve our customer service, please take a short survey regarding
> this ticket by visiting this link: http://www.hostnine.com/survey/
>
>
> Ticket Details
> Ticket ID: EMY-764951
> Department: Abuse
> Priority: Normal
> Status: On Hold
>

Alex J.

Posted On: 30 Sep 2009 01:11 PM
No this is abuse. You have until Monday to move. Your sites are causing our company more then your account is worth.





Regards,
Alex Jankuv
Hostnine Support

*********Important Links************
Helpdesk: http://support.hostnine.com/
Blog: http://www.hostnine.com/blog/
Forums: http://forums.hostnine.com/
**********************************

** Follow HostNine on Twitter at http://www.twitter.com/hostnine **

Please look at the forums before submitting a ticket for your site being down. http://forums.hostnine.com/forumdisplay.php?f=11
--------------------------------------------------------------------------

To help improve our customer service, please take a short survey regarding this ticket by visiting this link: http://www.hostnine.com/survey/

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