Dear Alex J.,
Thank you for your kindness about 3 days prior terminates notification. I do absolute understand your reason. The transfer progress will begin as soon as possible. All customers data transfer progress would be done within 3 days time frame. However, It may be possible that some of my customer accounts transfer progress may not be done within a time frame and need some more time. I would prefer to avoid the customer data lost at all cost if possible. I beg you for these if possible.
- If some accounts are in transferring progress when the time has reached. Could you please pending deletion on those accounts? Please consider them case by case if possible. Those data is important for them and they do not want to lost a bit. I just asking for a little more time expansion until the transfer progress completed only.
- If you have to delete those accounts really. Could you please get their data backed up? You may consider to keep them within a time frame you specified so my customer could get their data back before any deletion proceed.
Looking forward to hearing from you.
Best Regards,
Alongkorn S.
===> reply
1. Delete the accounts as they are moved. And if you neeed more time we will see some accounts will. But make sure you delete so we can see them being moved.
2. We will not delete accounts until your done.
Regards,
Alex Jankuv
Hostnine Support
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